Contact Us

The Agricultural Research Information System (ARIS) is the primary Management Information System for the Agricultural Research Service (ARS). The ARIS captures research documentation and manages critical assets while providing accountability of ARS project research and ARS resource management. The ARIS is an in-house created custom information system developed using Oracle technologies.

The chart shown below provides a contact list for specific issues related to ARIS Applications.

Who to Contact:

 

Issue	HQ Users	Field Users
Installation	CECHelpdesk@usda.gov	Local IT Specialist
Java-related issues	CECHelpdesk@usda.gov	Local IT Specialist
Connectivity	ARIS@usda.gov	Application specific Functional Sponsor
New User Account	ARIS@usda.gov	Application specific Functional Sponsor
Login issues	ARIS@usda.gov	ARIS@usda.gov
Error encountered in data entry, retrieval, or reports/prints	Application specific Functional Sponsor	Application specific Functional Sponsor
Suggested system changes	Application specific Functional Sponsor	Application specific Functional Sponsor

 

 Application Specific Functional Sponsors:

Application	HQ Users	Field Users
ARIS Research Doc, Post Doc, ACTS, SOD	Barbra McGraw	Area Program Analyst
ATIS, FTIS	Matthew Phillips	Matthew Phillips
BAS, Frozen Budget, BFAS, RTAS	Dallas Rausch	Area Program Analyst
Licenses and Inventions	Brian Nakanishi, Ariel Atkinson	Area Program Analyst
AIMS	Ingrid Charlton	Ingrid Charlton
ATS	Kirsten Pilkerton/Michelle Swann	N/A
ARMPS, CATS, SAMS	Jason Hall	Area Budget Officer or Administrative Officer
HRD - HRIS	Ericka Moore	Ericka Moore
SLIM	Raphael Maldonado	Raphael Maldonado

 

When sending e-mails, please follow this guide: 

       SUBJECT - system abbreviation and brief problem description

       MESSAGE - detailed description of the problem, including the name of the screen, along with your contact information (requestor's name and email address)

       ATTACH - screen shot of the error, if appropriate, to the email in WORD format

 

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System Abbreviations:

ACTS - Animal Care Training System

AIMS - Agreements Information Management Planning System

ARIS - Agricultural Research Information System

ARMPS - Annual Resource Management Planning System

ATIS - Agricultural Travel Information System

ATS - Acquisition Tracking System

BFAS - Buildings and Facilities Allocation System

CATS - CRIS Allocation Tracking System

FTIS - Foreign Travel Information System

HRIS - Human Resources Information System

RTAS - Reimbursables and Trusts Allocation System

SAMS - Salary Allocation Management System

SLIM - Software License Inventory Management

SOD - Student and Outreach Database

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